Privacy Policy

Effective Date: January 1, 2024

1. Introduction

This Privacy Policy explains how Upesy World Limited collects, uses, and protects personal information provided by users of our apps. By using our apps, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: This includes your name, phone number, email address, and any other details provided during registration or use of the app.
• Location Data: We collect real-time location data to facilitate emergency services. This data is only shared with the relevant service providers.
• Usage Data: Information about how you interact with the app, such as features accessed, logs, and crash reports, may be collected to improve functionality.

3. How We Use Your Information

• To provide emergency response services and connect you with relevant service providers.
• To improve the performance and functionality of our apps through analytics.
• To send important notifications, such as service updates or changes in policies.

4. How We Share Your Information

Your personal information is only shared with trusted third-party service providers to facilitate emergency responses. We do not sell or rent your personal data to any third parties.

5. Data Security

We take appropriate measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the services or comply with legal obligations. You can request the deletion of your data by contacting us directly.

7. Your Rights

As a user, you have the right to:

• Access, correct, or update your personal information.
• Request deletion of your personal data, subject to legal requirements.
• Withdraw consent to data collection at any time by uninstalling the app.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party services, and we encourage you to review their privacy policies before sharing your information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app, and continued use after changes indicates acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Upesy World Limited

Email: support@upesy.co.ke